Case Study

Calgary Underground Film Festival

The Challenge
A decade-long partnership helps a film festival evolve into a thriving year-round cultural force.
Our Role
  • Strategic Planning
  • Custom Software Development
  • Process Optimization
  • Website Development
Outcomes
400%
increase in attendance since our partnership began
See more

The Calgary Underground Film Festival —or “CUFF” to its many fans— has been bringing innovative and challenging films to Alberta audiences for almost 20 years.

An upstart organization with a modest festival when we first met, CUFF has since evolved into Western Canada's premiere genre film festival, with multiple major events throughout the year. We’ve been happy to help the fledgling organization navigate the challenges that come with exponential growth and success. Through a mindset of ongoing updates and improvements, the CUFF platform has helped a generation of fans learn about and attend films, building a devoted community of filmgoers along the way.

Improving the Experience from Browsing to Popcorn

From the beginning, CUFF had big ambitions for their festival, and we took on the challenge. We started with a custom website that showcased the film lineup — and visually established the festival as a heavyweight on the international stage. Since that modest initial platform launched, it’s gone through regular and ongoing enhancements.

When COVID derailed live events, we helped them pivot quickly — transitioning to a fully online festival experience and ensuring the show went on. Whether a first time visitor or a hardcore cinephile planning a week of films, the website provides everything the CUFFgoer needs to find movies, plan a schedule, and hit the theatre.

Keep the Show Rolling Behind the Scenes

A recent overhaul of the site infrastructure will help to streamline behind-the-scenes operations and set the foundation for future growth. This commitment to regular, ongoing improvement is key to navigating the complex ecosystem of technological platforms that power a modern film festival  — all while running a cultural event on a shoestring budget. As their long-term trusted partner in technology decisions, it’s our job to anticipate needs and recommend solutions proactively.

SA is a big part of our organization and growth. They are also truly passionate about the arts and their understanding of what we do is unmatched.
Brenda Lieberman
Programming Manager, Calgary Underground Film Festival

From Indie to Blockbuster

400%
increase in festival attendance since we first started on the project
2x
increase in festival size since we started on the project
12,465
festival goes in 2025
The numbers tell a compelling story: festival attendance has grown by 400% since our partnership began. What started as a six-day event has expanded into a dynamic organization hosting a 10-day festival, a week-long documentary festival, and year-round programming. International recognition has followed, with the festival now ranked among the World's 50 Best Genre Festivals. This growth reflects not just expanding audiences, but the festival's evolution into a cultural cornerstone that shapes film culture across Western Canada.